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Privacy and Shipping

Please find Full-Zip.com's privacy policy and shipping guidelines below.

Shipping

Shipping is by UPS or United States Postal Service Priority Mail and orders over 20 lbs are shipped by UPS. Orders are processed within 24 hours Monday through Friday.

UPS shipping is calculated by the weight of the order.

USPS Priority Mail rates are as follows:

0 to 1.00lb $4.89, 1.01 to 2.00lb $8.69, 2.01 to 3.00lb $11.95, 3.01 to 4.00lb $14.70, 4.01 to 5.00lb $17.69, 5.01 to 6.00lb $19.60, 6.01 to 7.00lb $21.29 7.01 to 8.00lb $23.99, 8.01 to 9.00lb $26.49, 9.01 to 10.00lb $28.69, 10.01 to 11.00lb $30.99, 11.01 to 12.00lb $33.99, 12.01 to 13.00lb $34.59, 13.01 to 14.00lb $35.59, 14.01 to 15.00lb $36.89, 15.01 to 16.00lb $37.79, 16.01 to 17.00lb $38.79, 17.01 to 18.00lb $39.69, 18.01 to 19.00lb $40.69, 19.01 to 20.00lbs $41.59. Orders over 20lbs will be shipped UPS

We ship to street addresses and PO boxes within the United States only by United States Postal Service. Orders over 20lbs must be delivered to a street address only (no PO boxes accepted as a delivery address). Orders are typically processed within 48 hours, Monday through Friday. All orders placed on Friday, Saturday or Sunday are processed on Monday. We do not ship internationally at this time.

Order Processing 1-2 days Shipping Time 2-6 days Total Time 4-8 days

Sales tax

We currently charge sales tax to customers with ship to addresses in California. Tax rates vary based on your zip code. If your order requires us to charge you sales tax, the total tax will be displayed during the checkout process.

Return Policy

If you need to return or exchange a part or all of your purchase from Full-Zip.com, you may return or exchange the item(s) within 15 days from the date of the purchase. We do not reimburse shipping costs. We do not except returns on undergarments. Please contact us at support@Full-Zip.com or call us at 219-776-9939 for a return authorization number. Please include the authorization number on your receipt along with your name, address, phone number and email. Items will not be accepted for a return or refund if they have been worn, washed or had the tags removed. If the item(s) are being exchanged, once we receive your package we will make the necessary corrections and your package will be shipped back to you that day. If you have any further questions feel free to contact us at support@Full-Zip.com.

Please send all returns/exchanges to:

Full-Zip.com

PO Box 261965

San Diego, CA 92196-1965

We do not reimburse any additional shipping cost you may incur when returning or exchanging item(s).

Privacy Policy

At Full-Zip.com, we respect every individual's right to privacy. To protect your privacy while using our services, we follow the practices outlined below.

Personal Information

We collect customer information to communicate with you about our products and services and to improve your shopping experience. We recognize that we must maintain and use customer information responsibly. We do not sell your information to third parties.

In most areas of our website, the submission of personal information is optional. When placing an order you will provide personal information which includes your name, address, phone number, email address or any other information which might be used to identify you individually. We also maintain a record of your online purchases. As is common with business practice, this information will be maintained indefinitely. Only appropriate staff will have access to the information and only for the purpose for which it was provided.

For your protection, Full-Zip.com maintains and enforces strict privacy, security and confidentiality policies on our website as well as with our staff.

If you prefer not to receive information from us, either through email, postal mail, or by phone, please notify us at support@Full-Zip.com or by calling us at 219-776-9939. Please note that these requests may take up to four weeks to become effective.

Email Communications

After placing an order we will contact you to confirm your order. We may also contact you if we have questions about an order placed. Full-Zip.com may contact you from time to time with announcements about special offers and new products and services.

Minors (Individuals under 18 years of age)

Full-Zip.com is concerned about the safety of children when they use the Internet. We do not intend to collect any personal information from individuals under 18 years of age through this website. If we become aware that a subscriber is under the age of 18, we will remove his or her personal identifiable registration information from our files.

Cookies

A “cookie” is a small data file stored on your computer’s hard drive when you visit the site. When you enter our website we will assign your computer browser a unique random number called a "cookie". This cookie may contain information that is used to track the pages you visit on our website.

Cookies enhance your website experience by allowing you faster access to your account information. Your privacy and security are not compromised when you accept a cookie from our website. We do not use cookies to collect personally identifiable information. Any information you submit in the registration portion of the website will not be associated with any cookie. Cookies from our server are sent securely and cannot read data from your computer's hard disc or read cookie files from other websites.

Links to other Websites

As a resource to our visitors, Full-Zip.com may provide links to other websites. We try to carefully choose websites which we believe are useful and meet our high standards for the accuracy and utility of information. However, because website design and content can change so quickly, we cannot guarantee the standards of every website to which we link. Likewise, we are not responsible for the content of any third party's website. We also cannot guarantee the privacy policies of these other sites and suggest you check the privacy policies of those websites directly. No personally identifiable information is shared with these sites.

Accuracy

Full-Zip.com makes every effort to maintain the accuracy and confidentiality of any personally identifiable information you supply to us. We request that you provide us with current account information. If the information you provide us is incomplete or inaccurate, we will not be able to process your order until we have the correct information. If you wish to make additions or other corrections to the information that you provide, please log into your account or contact us via email or telephone.

Security

Protecting your order and personal information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower right and left corners of your browser window after accessing the server. If you see an unbroken key or closed lock, then SSL is active and the server is secure. Some browsers and some firewalls prevent communication with a secured server. In that case, you will not be able to place an order. If you cannot access the secure server, please print out our order form and call or email to place an order.

Contact Us

To contact us you may email us at support@Full-Zip.com or call us at 219-776-9939.

Changes to this statement

Full-Zip.com may revise this policy from time to time. Any changes to this Privacy Policy will be communicated through this website. Please check our Privacy Policy periodically to review any changes that may have been made.